You Had me at Hello: How Virtual Receptionists Convert Callers into Customers

By Cass Jacoby.  

Learn how the human touch that comes with a virtual receptionist can mean a world of difference to your business.  

In this new digital landscape, there are more ways for customers to reach out and communicate with your business than ever before. So it might come as a surprise when we tell you that the business call still reigns supreme as the go-to method for reaching your company. 

That’s right—for every potential client that prefers text or email, there are more potential customers who still prefer the good old-fashioned call. And maybe they’re not so “old-fashioned,” but a breath of fresh air when real, live connections are all too rare.  

People want to talk to other people; it is as simple as that.  

Thanks to the smartphone in nearly everyone’s pocket, a client can make a call the moment they need it. And that means that missed calls are missed opportunities. 

The first step in earning a prospective client or customer’s business is picking up the phone when they call. Happy callers convert into loyal buyers when you impress them from the very first “Hello.”  

So how do you seize those opportunities and make the most of your calls? Find the answers in Ruby’s ebook: How to turn callers into customers. 

This ebook gives you a complete crash course that covers everything you need to know about virtual receptionists and what a virtual service like Ruby’s can do to help you successfully run the phone end of your business.  

Learn how to use virtual receptionists to grow your business by providing a human connection with your callers. Discover what to look for in a virtual receptionist and where to find tools and resources so you can take advantage of the benefits of in-person calls.  

Read the ebook to learn more about how you can elevate your customer experiences with Ruby and how to use virtual receptionists to grow your business.  

Learn more about Ruby in their RoofersCoffeeShop® Directory or visit Ruby.com. 

About Cass   

Cass works as a reporter/writer for RoofersCoffeeShop, AskARoofer and MetalCoffeeShop. When she isn’t writing about roofs, she is putting her Master degree to work writing about movies and dancing with her plants.