Metal Influencers bring diverse expertise and real-world insight to help contractors navigate challenges, strengthen their businesses and shape the future of metal construction. 

The Coffee Shops™, the award-winning websites where the industries meet for technology, information and everyday business, announces the 2026-27 Influencers for MetalCoffeeShop® (MCS).     

MCS Influencers contribute their expertise to MetalCoffeeShop each month through interviews, videos and articles that explore important topics shaping the metal construction industry. Contractors, association leaders and service providers offer a broad range of perspectives, giving readers practical knowledge and a deeper understanding of industry challenges and opportunities. Their insights about emerging trends in metal construction, building a scalable management team and using AI to strengthen business are featured in the site’s dedicated MCS Influencers section. 

“Our MCS Influencers are helping move the metal industry forward by sharing real-world experience and forward-thinking ideas,” said Heidi J. Ellsworth, president and CEO of The Coffee Shops. “Their diverse expertise provides contractors with meaningful insights they can use to strengthen their businesses and prepare for what’s ahead. We believe in helping contractors, erectors and tradespeople from all parts of the metal construction industry.” 

We are proud to announce the following 2026-27 MCS Influencers: 

• John Kenney – Cotney Consulting Group 
• Jon Olsen – Malco Tools 
• Corey Lincoln – Metal Sales 
• Junny Lee – Sherwin-Williams 
• Lee Ann Slattery – ATAS International 
• Anthony Ortega – Viotell Metal Concepts 
• Sasha Demyan – Metal Building Contractors and Erectors Association (MBCEA) 
• Randy Chaffee – Source One Marketing   
• Renee Ramey – Metal Roofing Alliance (MRA) 
• Paul and Emily Marshall – Mr. and Mrs. Post Frame  
• Edward Montemayor – South Texas Metal Roofing 
• David Leinbach - Kaiser Martin Group, MBCEA president 
• Travis Sliger – 4Ever Metal Roofing 

For more information on the 2026-27 MCS Influencers, meet them here.   

About MetalCoffeeShop 

MetalCoffeeShop is committed to being an advocate and supporter of the metal construction industry.  With Sherwin-Williams and industry thought leader’s contributions, the site supplies consistent information, education and networking avenues for all metal construction professionals. Visitors to the site will not only find education and information but thought-leading editorial, multimedia and Influencer content that elevates the metal construction industry. Like RoofersCoffeeShop, MetalCoffeeShop is “Where the Metal Industry Meets!” For more information and involvement opportunities, visit www.metalcoffeeshop.com.  

About The Coffee Shops 

Award-winning websites and online communities make up The Coffee Shops. Starting with RoofersCoffeeShop, which launched in 2002, the growth of the sites has been explosive for the construction trades of roofing, metal, coatings and their customers. Currently featuring four sites, RoofersCoffeeShop, MetalCoffeeShop, CoatingsCoffeeShop and AskARoofer, all the sites are committed to advocating for the construction trades by supplying consistent information, education and communication avenues for all contractors, while promoting positive growth, education and success of construction industries overall. Visitors to the site continue to find excellent opportunities for sharing information while participating in important ongoing conversations concerning new technologies, safety and overall construction information and education. The Coffee Shops are “Where the Industries Meet!” For more information, visit www.thecoffeeshops.online. 

By John Kenney, Cotney Consulting Group.  

Exceptional project management isn't about staying busy. It's about staying ahead. 

One of the biggest differences I've noticed between average project managers and exceptional ones has very little to do with experience, personality or technical knowledge. It has everything to do with where they'relooking. 

Average project managers spend most of their day dealing with today's problems. Exceptional project managers spend their day preventing next month's. That may sound like a small distinction, but after more than four decades in the roofing industry, I've come to believe it's one of the defining characteristics of successful operations. 

Roofing has always been a business of moving parts. Materials, labor, equipment, weather, subcontractors, inspections, customers and schedules are all moving simultaneously. No project manager controls every variable. That's simply the reality of construction. What separates the best from everyone else is their ability to see problems developing before they begin affecting production. 

I've rarely walked onto a roofing project and found a serious issue that appeared overnight. Most of the time, the warning signs were already there. Materials were arriving later than planned. Coordination with another trade had started slipping. Weather forecasts were changing. Decisions were being postponed because everyone was busy dealing with today's work. None of those situations looked urgent on their own. Together, they quietly changed the direction of the project. 

One lesson this industry has taught me is that roofing projects rarely become reactive all at once. They drift into it. One delayed decision leads to another. One unanswered question becomes tomorrow's field problem. One missed follow-up creates three additional conversations that never should have been necessary. Eventually, the project manager feels like they're putting out fires from sunrise until the end of the day. The interesting part is that most of those fires could have been prevented weeks earlier. 

That's why I've always believed the best project managers are planners before they're problem solvers. Planning isn't glamorous. It doesn't usually receive recognition. Nobody congratulates a project manager for materials arriving exactly when they were supposed to or for permits being secured ahead of schedule. Those things are expected. But when they don't happen, everyone notices. 

Strong project managers understand that their job isn't just managing construction. Their job is protecting production. That means constantly asking questions that extend beyond today's schedule. 

• What decisions need to be made next week? 
• What information will the foreman need before asking for it? 
• What materials should already be ordered? 
• Which customer conversations should happen now instead of after concerns develop? 
• Where could this project become difficult if nothing changes? 

Those questions create visibility. Visibility creates control. Control protects profitability. 

I've often said that project management is really the art of reducing uncertainty. Every decision should make tomorrow a little more predictable than it was yesterday. Every conversation should remove confusion rather than create it. Every meeting should provide clarity about what comes next. 

When that happens consistently, projects develop a rhythm. Crews arrive knowing what they're expected to accomplish. Suppliers understand delivery schedules. Customers receive updates before they begin asking questions. The office and the field stay aligned because communication happens before misunderstandings have a chance to grow. 

That's not luck. That's preparation. 

One thing I've noticed over the years is that experienced project managers become remarkably calm. That calmness isn't because they have fewer problems. It's because they've already considered many of them before they happen. They've reviewed weather forecasts several times instead of once. They've spoken with suppliers earlier in the week. They've confirmed equipment availability. They've walked through the next phase of construction mentally before the crew ever reaches it. When something unexpected happens—and it always does—they're adjusting a plan instead of creating one. There's a tremendous difference between those two approaches. 

I've also found that good project managers don't spend their days asking, "What happened?" They're asking, "What's coming?" 

That simple change in perspective alters nearly every decision they make. Instead of reacting to delayed materials, they're confirming deliveries before delays occur. Instead of explaining schedule changes to customers, they're communicating potential adjustments while options still exist. Instead of discovering labor shortages Monday morning, they're evaluating manpower needs while the current phase of work is still underway. 

That isn't pessimism. It's leadership. 

Another observation that's stayed with me is that project managers don't actually manage roofing projects. They manage commitments. Commitments made to customers. Commitments made to crews. Commitments made to suppliers. Commitments made during estimating. Every commitment carries expectations, and every expectation requires communication. When communication slows down, projects become harder to control. When communication stays ahead of the work, projects become far more predictable. 

I've seen companies invest heavily in project management software hoping technology would solve operational challenges. Technology absolutely has its place, and today's tools are more capable than ever. Butsoftware cannot think ahead. It cannot recognize a conversation that should happen before someone realizes it needs to happen. It cannot replace the judgment that comes from years of watching projects succeed — and watching others struggle. That's still the responsibility of leadership. 

One lesson I've carried with me throughout my career is that the best project managers don't measure success by how many problems they solved today. They measure success by how many problems never reached the jobsite in the first place. Those victories rarely appear on reports. 

Nobody notices the delivery that arrived exactly on time because someone made one extra phone call two weeks earlier. Nobody celebrates the change order that was approved before production was affected because the project manager recognized the issue before it became urgent. Those quiet decisions don't attract attention. But they protect schedules. They protect crews. And they protect margins. 

The longer I've been in this industry, the more convinced I've become that exceptional project management isn't about staying busy. It's about staying ahead. Because the strongest project managers don't spend their careers chasing today's problems. They're already thinking three weeks ahead.

By Emma Peterson. 

Why the key to navigating a challenging market isn’t tied to price or margins, but rather stronger client relationships and higher-value services. 

Our modern market poses quite a few unique challenges to professionals across the roofing and construction industries. From supply chain disruptions to workforce shortages, it can be hard to position your business for profitability and long-term growth. To learn how contractors can find new opportunities and success in the modern market, we brought John Kenney of Cotney Consulting Group onto an episode of CoatingsTalk™.  

The main advice John had was to avoid price cutting and lowering your margins. He elaborated, “Right now, we’re seeing some markets tighten and bid lists grow more crowded as more contractors chase fewer projects. But what I warn everyone is that lowering your margins or price cutting is not the answer.” What is the answer, then? John points to being selective and thinking proactively. He shared, “What contractors need to do is to find the right type of work that fits the marketplace. There's always work out there if you are ahead of the market enough to realize it.” 

And right now, the right type of work for many contractors is tied to roof coatings and waterproofing. John explained:  

The strongest opportunities right now are tied to helping owners manage and extend the life of their existing assets. And the truth is, not enough roofers are taking the time to learn and become experts in this. There are some that dabble in roof coatings, but to really find success you need to go and think in terms of the broader building envelope. 

What does that mean? It means don’t just learn how to slap a coating on a roof. Instead, learn how to service that coating and waterproof the rest of the building. As John put it, “To succeed today, you need to be the contractor that can wrap all those walls together and provide everything in terms of service and maintenance. Why? Because clients today want more than a contractor, they want an expert who will build a relationship with them and help them with everything.” He went on, “And for contractors, being that one-stop shop makes you less dependent on one-time re-roof opportunities and sets you up for long-term success, even in a challenging market.”  

Listen to the whole episode or Watch the recording for more advice on navigating modern market challenges. 

MCS Influencer John Kenney recommends that contractors stop selling sustainability as an idea and start demonstrating sustainability as measurable performance.

For years, metal roofing has been promoted as a sustainable building choice. Durability, recyclability, reflectivity and long service life all support that position. But I believe the conversation needs to move beyond simply telling an owner that metal is sustainable. 

Owners increasingly want to know what sustainability and resilience mean financially. Does the roof last longer? Can it reduce future replacement cycles? Does it perform better during severe weather? Can it contribute to lower energy use? Are there insurance incentives or tax benefits available? Most importantly, can the contractor support those claims with actual information? That is where the opportunity is. After decades in construction, I’ve learned that a benefit becomes much more valuable when you can measure it.

Metal systems can offer a compelling lifecycle story because durability and resilience are closely connected. A roof that remains in service longer reduces the frequency of replacement, material disposal and disruption associated with reroofing. Metal also has well-established recycling advantages, and the metal construction industry continues developing environmental product declarations, lifecycle assessments and other documentation that allows owners and design professionals to evaluate environmental performance using data rather than general claims.

Resilience adds another dimension. When severe weather damages a roof, the cost extends far beyond replacing panels or repairing flashing. Roof failures can allow water into insulation, interiors, equipment and building contents. That is one reason insurers, states and communities continue placing greater emphasis on resilient construction and stronger roof performance.

That does not mean every metal roof automatically receives an insurance discount. This is where contractors need to be careful. Insurance incentives vary by carrier, state, building type, construction method and the specific resilience standard being met. Contractors should explain the performance characteristics of the system and provide supporting documentation, but the owner should verify potential premium reductions or incentives directly with their insurance professional.

The same caution applies to energy incentives. Reflective metal roofing can contribute to a building’s overall energy strategy, particularly when roof color, insulation, ventilation and the complete building envelope are considered together. But contractors should not assume that installing a reflective metal roof automatically creates a tax benefit. Sell the performance of the roof. Don’t sell the tax credit.

Your job is to provide accurate information about the roofing system. Let the owner’s accountant, tax adviser, insurance professional or design consultant determine which financial incentives apply. Where I think contractors can become much more effective is in documenting the long-term value of the system.

• Instead of simply saying, “Metal lasts longer,” provide documented service-life expectations from the manufacturer or credible industry sources.
• Instead of saying, “This roof is more energy efficient,” provide reflectance, emissivity and other applicable product data.
• Instead of saying, “Metal is environmentally friendly,” provide recycled-content information, environmental product declarations or lifecycle documentation when available.
• Instead of telling an owner the system is more resilient, explain the tested assemblies, attachment methods, uplift ratings, impact classifications and other performance characteristics applicable to the project.

That changes the conversation. Now the contractor is no longer making marketing claims. They are helping the owner evaluate risk, lifecycle cost and long-term building performance.

I also believe this becomes increasingly important as owners compare initial price against lifecycle value. Metal systems are not always the least expensive option on bid day. Contractors should not pretend otherwise. But the lowest initial price and the lowest long-term cost are not necessarily the same thing.

A system that provides longer service life, requires fewer replacement cycles, performs well under the environmental conditions of the building, and retains recyclable value at the end of its useful life deserves to be evaluated differently than a system chosen primarily because of initial cost. The strongest metal contractors will understand how to communicate that difference without overselling it.

Sustainability and resilience should not be treated as buzzwords. They are part of a larger business discussion about protecting the building, managing future risk and getting more value from the owner’s investment. Metal’s long-term advantage becomes much easier to understand when contractors stop selling sustainability as an idea and start demonstrating it as measurable performance.

By Emma Peterson. 

Industry veteran John Kenney shares his perspective on the current opportunities and challenges in the construction coatings market. 

In a new CoatingsTalk™, Heidi J. Ellsworth spoke with John Kenney about the state of the construction coatings industry and what is driving its current changes. John is the CEO of Cotney Consulting Group and has an extensive background in the industry, both being a third-generation roofer and having had over 45 years of experience in the field personally.  

When asked about what he’s seeing in the industry, specifically the coatings market, John used the word uneven. He explained, “I don't think you can simply describe construction as good or bad right now. Conditions are varying considerably by geographical and market segment... Overall, I’d say the market isn’t moving collectively in one direction.”  

But even without a clear direction, there are some trends that John has observed beyond the diversity of experiences across regions. One is the expansion of coatings beyond the roof. As he put it, “One of the things that I see as far as coating opportunities, they definitely extend beyond the roof; you have waterproofing, walls, decks and other type of protective applications... All this means that, even though backlogs have shrunk in some areas, there’s still profitable work in this market.” 

What has created this uneven but expanding market? John pointed to deferred capital spending and rising building owner understanding as some of the growth drivers. “Deferred capital spending can create many, many restoration opportunities. The need to maintain the assets are not going to disappear simply because the owner delays a larger capital project,” he explained. “And what we’re seeing is a lot of clients who are realizing coatings are the solution to deferring large amounts of spending while still maintaining their properties.” 

As for some of the factors slowing the market, John’s main points were about fuel prices that have been impacted by geopolitics, “ 

As we all know, geopolitics are turbulent and where we’re feeling that is with oil. Specifically, there’s less refining capabilities because of all the wars, so the reason why the output is less is because there's no way of making more. And that pressure is keeping things like oil prices, fuel shortages, diesel especially, and chemical costs high with no sign of coming down. And those high prices and shortages are felt in everything from gas prices and mobilization expenses to delivered material costs and more. 

Overall, John’s outlook is hesitant positivity. In his own words, “Projects aren't going to disappear. And I think that puts us in even a better position for what we're talking about here, restoration, coating, service and maintenance work even with the challenges.” 

Listen to the whole episode or Watch the recording to learn more!  

By Emma Peterson. 

Want to take your estimating skills to the next level? Don’t miss the chance to learn in-person from industry expert John Kenney!  

John Kenney will be teaching an Advanced Roofing Estimating Workshop in Lakewood, Florida this coming November. John, CEO of Cotney Consulting Group, has an extensive history in the industry doing everything from installing millions of square feet of roofing systems to managing multi-branch operations and generating millions in annual revenue. This level of expertise makes him the perfect person to learn from. His classes take attendees through real-world examples so that they are not only knowledgeable about the theory of estimating but experienced in the realities of it as well.  

This two-day workshop will cover:  

• Evaluating opportunities and knowing when to bid, pass or wait  
• Reviewing plans, specifications and scope requirements  
• Identifying estimating risk before pricing is finalized  
• Validating labor, crew size and productivity assumptions  
• Developing complete direct and indirect project costs  
• Reviewing material, equipment and subcontractor costs  
• Protecting margin through proper contingency and cost allocation  
• Identifying scope gaps and unclear project requirements  
• Developing responsible and competitive bid strategies  
• Reviewing estimates before submission  
• Preparing a complete estimating-to-operations handoff  
• Using the results of completed projects to improve future estimates 

This is a great opportunity for roofing estimators, project managers, operations leaders and business owners to take their skills beyond quantity takeoffs and basic unit pricing into strategy and skills that will improve their business’ profitability and efficiency. 

For this training in particular, attendees should already have a fundamental knowledge of estimating. Coffee, drinks, snacks and lunch will be provided during both training days, and all classroom exercises can be completed by hand using paper, pencil and a calculator. Laptops and estimating software are welcome but are not required. 

After registration, attendees will automatically receive a welcome package, which includes event details, travel information, preparation guidance and a pre-workshop self-assessment. 

Learn more about the event and get registered!

By John Kenney, Cotney Consulting Group. 

The first hour on a jobsite isn't just another sixty minutes on the schedule. It's where preparation meets execution. 

I've walked onto enough roofing projects over the years to know that crews usually understand how the day is going to unfold long before lunch. Sometimes it takes less than an hour. 

The materials arrive where they're supposed to. The crew knows the plan. Equipment is ready. Everyone understands their role, and work begins with purpose. There isn't much discussion because the important conversations already happened before the first ladder was climbed. 

Other times, you can feel the difference almost immediately. People are standing around waiting for direction. Materials aren't where they need to be. Someone is looking for tools that should have been loaded the day before. The foreman is answering three different questions at once while trying to coordinate deliveries and speak with the project manager. The crew is moving, but very little meaningful work is getting done. 

The project hasn't failed. But it has already begun to drift. 

One lesson this industry has taught me is that roofing projects rarely get into trouble because crews suddenly stop working hard. More often, they struggle because the day starts without a clear plan. Once that happens, everyone spends the rest of the day trying to recover time that was never really recoverable. 

The first hour on a jobsite isn't just another sixty minutes on the schedule. It's where preparation meets execution. Everything leading up to that moment either supports the crew or creates obstacles they have to overcome. The estimate, material orders, scheduling decisions, project handoff, weather planning, equipment coordination and communication all arrive on the roof at the same time. If any one of those pieces is missing, the crew feels it immediately. 

I've always believed that crews deserve better than having to solve problems that should have been resolved before they arrived. Roofers are there to build roofs. They're not there to figure out why materials were delivered to the wrong location, why the crane wasn't confirmed, why another trade is occupying the work area or why yesterday's unanswered questions are suddenly today's emergency. 

Unfortunately, those situations happen far more often than they should. One thing I've noticed throughout my career is that experienced foremen don't just manage work. They manage momentum. 

They understand that once a crew finds its rhythm, production improves naturally. The opposite is also true. Every unnecessary interruption forces the crew to stop, regroup and start over again. Most people underestimate how much productivity is lost each time that rhythm is broken. 

That's why the first hour matters so much. A strong start creates confidence. The crew sees that leadership has prepared the job properly. Materials are staged where they're needed. The day's objectives are understood. Safety expectations have been reviewed. Everyone begins working from the same plan. Confidence grows. Communication becomes easier. Production follows. 

A poor start creates something entirely different. Questions replace direction. Assumptions replace planning. Frustration begins building before meaningful production has even started. Once that happens, the foreman isn't leading the project anymore. They're managing disruption. 

There's an important distinction between motion and progress. I've watched jobs where everyone looked busy from the ground. Trucks were unloading. Equipment was moving. People were walking across the roof carrying materials. It appeared productive. But when you looked more closely, much of that activity stemmed from the work not being properly organized. Being busy has never guaranteed meaningful progress. Strong operations understand the difference. 

I've also learned that successful mornings actually begin the day before. The best project managers don't wait until sunrise to think about tomorrow's work. They've already confirmed deliveries. They've reviewed weather forecasts. They've communicated with suppliers and subcontractors. They've anticipated questions before the crew ever asks them. 

By the time the first truck arrives, leadership is thinking about execution—not scrambling to solve yesterday's unfinished business. That level of preparation rarely happens by accident. It's part of the company's culture. 

One characteristic I've consistently seen in high-performing roofing companies is that preparation is viewed as productive work, not administrative work. Too often, planning is treated as something that gets done if there's extra time. In reality, planning creates the extra time. 

The strongest foremen I've worked with understand something that younger leaders often learn through experience. They know they cannot control every challenge the day will bring. Weather changes. Deliveries get delayed. Hidden conditions appear after tear-off. Those realities are part of roofing. 

What they can control is how prepared the crew is when those situations occur. Preparation doesn't eliminate surprises. It gives the team the capacity to handle them without losing control of the project. 

Another observation that's stayed with me over the years is that crews pay close attention to leadership, even when they don't say much. They notice whether the foreman arrives prepared. They notice whether project managers follow through on commitments. They notice whether problems are anticipated or constantly reacted to. Those observations shape confidence, and confidence influences performance. 

Good leadership isn't measured by how many problems you solve during the day. It's often measured by how many problems your preparation prevented from happening in the first place. 

I've never believed that roofing is won solely by working harder. It's won by removing obstacles before hard work begins.  That's why the first hour tells me so much. It reflects every operational decision that led up to it. It reveals whether estimating communicated effectively. Whether project management planned thoroughly. Whether leadership stayed ahead of the work instead of reacting to it. Whether the company built a process or hoped experience would fill the gaps. By the end of that first hour, the crew usually knows whether they're executing a plan or creating one as they go.  

The difference isn't always visible on the first day. But over the life of the project, it almost always shows up in production, quality, customer confidence and profitability. 

The best roofing companies don't rely on great recoveries. They rely on great beginnings. Because in this business, the first hour on the jobsite rarely determines everything. But it usually tells you where everything is headed. 

By Emma Peterson. 

From major industry announcements and scholarship awards to emerging market trends and wildfire preparedness, these were the RCS articles that got the most clicks this August.  

August was a month of announcements here at The Coffee Shops®! For our team, we launched a new microsite (www.RoofersCoffeeShop.ca) designed specifically for the Canadian market. Similar to our U.K. microsite (www.RoofersCoffeeShop.uk), this site will not only bring together contractors in its dedicated region but also strengthen the global roofing community.  

In addition to our big announcement, our site saw a lot of announcements and quite a few of them made our August 2026 top article list. For example, one of our R-Club members, Excel Roofing and Siding, sent out an announcement of a name change to Excel Slate and Copper. This change was designed to “better reflect the company’s long-standing expertise in slate roofing, copper craftsmanship and historic home restoration.”  

Another example was the Roofing Alliance’s announcement about the 2026-2027 Melvin Kruger Scholarship. “A total of $59,000 was awarded for new scholarships with an additional $55,000 for 12 renewal scholarships.” 

And coming in first and second on our August 2026 top 10 article list were two announcements, both from industry associations. In second place was an article about the Colorado Roofing Association’s new advisory about wildlife code requirements. As for first place, that went to the he Metal Roofing Alliance (MRA) and the Metal Construction Association (MCA)’s announcement of the results of metal roofing market study conducted by FMI Consulting. 

The top 10 August articles 

10 - Excel Roofing and Siding becomes Excel Slate and Copper

9 - Why the most successful roofing contractors plan further ahead by John Kenney. 

8 - TPO or metal retrofit? Understanding the tradeoffs by The Coffee Shops® 

7 - When the economic signals don’t agree by John Kenney. 

6 - Becoming a ROOFEREE by Emma Peterson. 

5 - The secret to managing commercial roofing projects by Emma Peterson. 

4 - The Roofing Alliance announces 2026-2027 Melvin Kruger Scholarship recipients.

3 - Heavy-duty adhesives for every jobsite by The Coffee Shops®. 

2 - New advisory helps Colorado roofers prepare for wildfire code requirements by Alex Tolle. 

1 - New market survey forecasts strong growth, significant potential for residential metal roofing in U.S. 

By Emma Peterson. 

Industry veteran John Kenney explains how stronger connections between Canadian and American contractors can drive innovation, education and long-term industry growth. 

In our first-ever Roofing Road Trip® Canada edition, John Kenney and Karol Weyman discuss how the launch of RoofersCoffeeShop.ca will help build bonds between the Canadian and American roofing markets. John is the CEO of Cotney Consulting Group and a roofing veteran with decades of field experience. In his own words, “I started in the roofing industry more than four decades ago and working on the roof and learning the trade from the ground up. From there, I moved through estimating, project management operations and eventually executive leadership. Those experiences gave me a practical understanding of nearly every part of the roofing company.” 

And over the course of that storied career, John has experienced the value of collaboration between Canadian and American professionals firsthand:  

As my consulting and training work expanded, I began receiving more opportunities to work with contractors and manufacturers and also industry organizations like the Canadian Roofing Contractors Association (CRCA) throughout Canada. Working further north was a natural progression and I've learned just as much from the Canadian contractors as I hope they have learned from me as every market and every company offers a different perspective. 

It is experiences like John’s that the RoofersCoffeeShop.ca microsite aims to foster. Because when we all learn from each other, we all grow stronger. John shared some insights related to this, saying, “The roofing industry definitely becomes stronger when we take the time to learn from one another. The challenges contractors face don't stop at any kind of national borders or provincial borders, but each market does approach solving them differently based on their environments and cultures.”  

By building a space where contractors can build relationships with their peers in a different country, RoofersCoffeeShop.ca is helping share ideas and solutions that benefit everyone. In John’s words, “The more we openly share ideas, I think the stronger the entire industry becomes.” 

Check out the whole episode to learn more about how the launch of RoofersCoffeeShop.ca is fostering industry-growing relationships.

Check your systems before bringing in new technology. 

I’ve never seen software fix a bad process. I have seen the right technology make a disciplined operation considerably better. That distinction matters in metal construction because contractors have more technology available to them than ever before.

Project management platforms, BIM, mobile field tools, artificial intelligence and automated documentation are all moving deeper into construction workflows in 2026. Industry forecasts point to connected project data, digital project management, AI-assisted planning and greater automation as some of the technologies with the most practical impact on contractors. The problem is that buying software is easy. Getting people to use it consistently and proving that the changes improved the business are entirely different matters.

I’ve worked with contractors who had excellent technology but were still running parts of the company through phone calls, text messages and individual spreadsheets. They had invested in the system without changing the workflow. When that happens, technology becomes another layer of work instead of removing one. Before adopting anything new, I believe contractors should ask a basic question: What problem are we trying to solve?

If field information is reaching project managers too slowly, solve that problem; if drawings and revisions are getting lost between the office, fabrication shop and field, address that. If production data arrives weeks after the work is completed, improve the process. Start with the business issue and then evaluate the technology. not the other way around.

Metal construction especially benefits from connected information because fabrication and installation depend heavily on accuracy. BIM and shared digital models allow design, estimating, fabrication and field teams to work from better-coordinated information. When used correctly, that can reduce conflicts, improve prefabrication and help teams identify problems before material reaches the jobsite. The trend in 2026 is increasingly toward common data environments where project information is centralized rather than scattered across separate systems.

Artificial intelligence is also beginning to move beyond the conversation stage. The more useful applications I see aren’t about replacing project managers or estimators. They’re about helping those people identify schedule risks, procurement concerns, documentation gaps and coordination problems sooner. Emerging construction platforms are also reducing manual data entry through automated field capture and using project information to surface issues before they become expensive. But contractors need to measure whether any of this is actually working.

Don’t measure technology adoption by how many employees log into the system. Measure what changed after implementation. Did estimating time decrease? Are RFIs being resolved faster? Did field-to-office communication improve? Are crews spending less time waiting for information? Did rework decrease? Are project managers getting cost information early enough to make decisions? Those are business results.

Construction research continues to identify substantial time losses from searching for information and correcting rework, which is exactly why connected digital workflows have so much potential when they are implemented properly.

The people side may be the most important piece. A contractor can spend thousands of dollars on technology and lose the entire investment because the rollout consisted of an email saying, “Starting Monday, everyone uses this.” Change doesn’t work that way.

Bring the people doing the work into the process early. Ask project managers, estimators, shop personnel and field supervisors where they see friction. Let them test the system. Listen when they tell you something doesn’t fit the workflow. Then train them on more than which buttons to push. Explain why the change is being made and what problem it is intended to solve. People support change much more quickly when they understand the benefits.

Another lesson I’ve learned is not to digitize a broken process. Fix the process first. Then use technology to make that good process faster, more visible and more repeatable. The technology shaping metal construction will continue changing. AI will improve. BIM will become more connected to field execution. Automated documentation and predictive tools will become increasingly common. But none of those developments change the fundamentals of running a good contracting business.

Technology should give your people better information and more time to make good decisions. If it isn’t improving the workflow, reducing risk or strengthening project results, it isn’t transformation. It’s just another subscription.