By Emma Peterson. 

Articles of interest from June 2026. 

As the second fiscal quarter of the year comes to a close, it’s hard to believe we’re coming up on the halfway point of 2026. And the number of articles The Coffee Shops™ crew has published in that time (over 2,300 across all sites) can attest to how busy of a year it’s been. Of those thousands of articles, over 350 of them were posted in June alone. So, to help you keep up with all the news and information, we’ve rounded up the top ten articles from June.  

Our list starts off with an article highlighting Adams and Reese’s Trent Cotney’s May 2026 construction law updates and an article diving into a new Workforce Pell Grants that “could help roofing contractors recruit, train and grow the next generation of skilled workers.” 

From there, we have a wide variety of articles highlighting everything from the National Women in Roofing (NWIR) Oregon Council’s work coordinating a roof replacement for a Portland homeowner in need to how metal roofing protects against wildfires and the role of the Metal Construction Association (MCA) in the industry. 

Rounding out our list is our top three articles of June. In third place is an article our friends at Roof Hub wrote all about optimizing operational efficiency by using AI Smart Templates. Second goes to an article I wrote about how contractors can build trust and generate leads in a digital world. And first goes to Cotney Consulting Group’s article sharing a 5-year readiness playbook for roofing contractors. 

Top 10 articles from June 2026 

10 - Construction law insights and updates from May 2026 by Emma Peterson. 

9 - Workforce Pell Program could strengthen roofing’s workforce pipeline by Heidi J. Ellsworth. 

8 - Why government affairs matter to every roofing professional by Heidi J. Ellsworth. 

7 - Roofing community rallies for Oregon homeowner by The Coffee Shops™. 

6 - Maximizing fire resistance with metal by Anna Lockhart. 

5 - MCA advances technical leadership, expands market opportunities and builds momentum for 2026 by Heidi J. Ellsworth. 

4 - Navigating a new normal by Emma Peterson. 

3 - AI smart templates by RoofHub. 

2 - Word of mouth still works – It just looks different by Emma Peterson. 

1 - A 5-year readiness playbook for roofing contractors by Cotney Consulting Group. 

By Emma Peterson. 

How contractors and manufactures can handle long-term uncertainty and instability.    

For the last few years, it seems like we are in a cycle of uncertainty and instability, whether that be on the geopolitical stage or local. And as 2026 continues in this trend, it is seeming like abnormality might actually be the new normal. To learn about how you can navigate this, Heidi J. Ellsworth hosted Eric Voyer from The Farnsworth Group for an episode of Contractor Outlook™. 

Eric opened with some statistics, sharing, “We were talking to people in October and November of last year and we were all hopeful to be up 1-2% at this point. And now we’re here and that’s not happening. We have a labor shortage, four out of ten contractors are reporting challenges finding labor, and supply chain instability. At this point there’s kind of a begrudging acceptance of the unpredictability.”  

And that acceptance, however begrudging, is key, because once you accept the abnormality of this new normal, you can start navigating it. Eric explained: 

Time saving and pricing segmentation are key. For manufacturers, they need to make sure they are listening to their target market and making what they need, rather than just making what we’ve always made... As for contractors, offering options and showing your skill is key. You’re rarely alone in this business, somebody else is probably bidding for the same project and they might have a lower price. What you need to highlight is the value you bring, the workmanship and the customer service. 

By going back to these core aspects of business – thinking about your market and your differentiators, both manufacturers and contractors can set themselves up to weather the storm of uncertainty.  

Listen to the whole episode or Watch the newscast to learn more.

By Emma Peterson. 

Angi’s co-founder stops by for a conversation about how contractors can build trust and generate leads in a digital world.  

Before the advent of the Internet, word of mouth was one of the best ways to find new business as hearing another person’s positive experience is key to building trust in a new client. And just because we have the Internet doesn’t mean that word of mouth and trust-building are no longer powerful, they just look a little different. To learn about how word of mouth operates in a digital era, Heidi J. Ellsworth sat down with Angie Hicks, co-founder of Angi, for an episode of Contractor Outlook™. 

Angi, formerly Angie’s List, was founded 30 years ago, prior to the advent of the Internet. At that point, it was a call-in service and newsletter. Angie explained, “You would call in and ask me something like, ‘Hey, do you have any plumber for me?’ And I would get their info and then call around the area and say, ‘I have someone who needs a plumber. Do you have a plumber that I can add to our list and we give them a review.’”  

This method helped a lot of contractors and homeowners, but the huge jump for Angi was when the Internet came around. Angie shared:  

It didn't change the purpose of our business, which was always about helping homeowners feel confident in the experts they are bringing into their home and trusting with their money, but it did change how we achieved that. Instead of relying on traditional word of mouth, where you might find a contractor because one person has hired them, Angi was able to become a resource for people where they can hire based on 20 people’s experiences that are available to read about online.  

This shift in Angi’s business operations showcases a larger change happening in the world of contractor marketing – the way word of mouth and trust-building happen are no longer in one-on-one conversations or interactions. Angie explained, “In the pre-Angi days, contractor lead generation was basically just putting an ad in the yellow pages and making sure your business started with an ‘A’ so it showed up first in phone books... Today, it’s grown beyond that. We have a whole new generation of homeowners coming up that grew up in a digital world and their expectations from an experience standpoint are different.”  

How is it different? People expect immediacy; they want to be able to go onto a site like Angi to see 20 reviews in one place, rather than asking individuals around town, or they want an instant estimate from a contractor and will look somewhere else if there is a three-day wait time. Trying to deliver on this can feel overwhelming for contractors, but just as technology has changed how homeowners operate, it has also changed how contractors can operate. Angie elaborated on this:  

We’ve grown Angi to include some tools that can help make your process more efficient and speedy. For example, we have messaging tools that allow you to set up a custom message to send if you are in the middle of a job and can’t respond to inquiries immediately. This is a great place to show who you are as a company, to tell the customer about your business’s story and really build trust by letting people get to know you. 

Because even though the way we go about it has changed, building that trust through word of mouth has always been and will always be at the heart of a successful contracting business. 

Listen to the newscast or Watch the recording to learn more!

Por Emma Peterson, traducido por Alberto Torres. 

Cuatro proyectos de techado en los EE. UU. demuestran el poder de la compasión, el servicio y la comunidad. 

A medida que el costo de vida continúa aumentando, muchos propietarios tienen dificultades para reunir fondos para proyectos importantes del hogar, como reemplazar un techo. Esto es especialmente cierto para nuestros vecinos más vulnerables, como las personas con discapacidades y los adultos mayores. Por suerte para cuatro de estos vecinos, sus comunidades escucharon sobre sus dificultades y se unieron para mantenerlos cálidos y secos bajo techos completamente nuevos. 

1 – Tom Morris 

Después de servir como ingeniero de combate en la Reserva del Ejército durante casi ocho años, Tom Morris compró una casa móvil en Virginia City Trailer Park en Port Crane. Lamentablemente, un par de inviernos después, el techo comenzó a gotear. Tom, quien sufrió dos derrames cerebrales que lo dejaron discapacitado y con dificultades económicas, no sabía cómo iba a reparar el techo ni los daños que la filtración había causado en su hogar. 

Afortunadamente, su comunidad escuchó su historia y se unió para ayudarlo. The Impact Project inició la construcción de un techo nuevo (con materiales donados por Curtis Lumber), mientras que otros voluntarios comenzaron a trabajar en el interior, no solo reparándolo sino agregando mejoras como un baño accesible que ayudará a Tom. El director ejecutivo de The Impact Project, Jim Willard, compartió su emoción con WBGH, diciendo: “Es difícil expresar con palabras lo que siento, y nunca me canso de ayudar a los propietarios. Me conmueve un poco. Estos son cambios de vida para ellos, grandes cambios. Si no tienes un techo, no tienes un lugar seguro para vivir.” 

2 – Un veterano en Maine 

El pasado diciembre, Home Roofing Solutions se aseguró de que un veterano enfermo tuviera un hogar seguro para las fiestas. Trabajaron junto con el Maine Veterans Project para reemplazar el techo de un veterano que está recibiendo tratamiento contra el cáncer. ¿La razón? Ayudar a su comunidad. Como explicó Keith Rogers, supervisor de Home Roofing Solutions, a Fox 22: “Esto es algo que tenemos la fortuna de poder hacer. Creo que es muy importante y va más allá de eso. Son habitantes de Maine ayudando a habitantes de Maine. Para eso estamos aquí. Es importante.” 

3 – Elizabeth Condon 

Cuando el techo de Elizabeth Condon empezó a presentar problemas, la veterana del Ejército de los EE. UU. y la Guardia Nacional no sabía qué hacer. Afortunadamente, el Owens Corning Roof Deployment Project la conectó con el contratista local S&G Roofing. Con materiales proporcionados por Owens Corning y mano de obra de S&G, Elizabeth pronto tuvo un techo nuevo y seguro. Y no es la única veterana beneficiada por este programa. NEWS10 informa: “El Owens Corning Roof Deployment Project ha proporcionado más de 675 techos nuevos a miembros del servicio militar desde 2016.” 

4 – VFW Post 1757 

Cuando OutLast Construction escuchó en las noticias que el VFW Post 1757 necesitaba un techo nuevo, movilizó a su comunidad. Ronald Phrophit, gerente de proyectos en OutLast, dijo a WDIO: “Logramos reducir el costo de alrededor de $90,000 a $40,000 con la ayuda de nuestros proveedores y donaciones. Estamos encantados de poder servir a quienes ya nos han servido.” Este alivio fue enorme para el Post, que estaba luchando por encontrar una forma de reparar el techo a un costo que pudieran afrontar. 

By Emma Peterson. 

In this Contractor Outlook, we dive into what today’s homeowners really want alongside Allison Hadley.  

Allison Hadley is the spokesperson of American Home Shield (AHS), a home warranty provider in the United States. Allison was commissioned by AHS to conduct independent consumer research in the home services field. More specifically, her recent study focused on the growing demand for greener homes. To learn more about this, we invited Allison on to Contractor Outlook™ to talk about her findings.  

Allison’s study found that modern homeowners are beginning to prioritize green homes, which are homes that are more energy efficient than traditional structures. Allison shared what these homes look like, saying, “68% reported they were installing at least one energy efficient appliance. In many ways, this is the most easily affordable green home upgrade. Another 54% have solar panels, which is another relatively easy installation, and 40% have green landscaping (think rewilding lawns).”   

The drive for these improvements is two-fold, with many homeowners being concerned about both rising utility prices and environmental impacts. Allison explained, “When we asked people why they were making home improvements towards energy efficiency and sustainability, 68% said that they were concerned about their environmental impact and sustainability and 80% said they were prioritizing cost savings on utilities.” 

And this trend isn’t just with existing homeowners. Potential buyers are also looking for green homes as the future, “I also surveyed those who were looking to buy homes within the next year. And they said that they would be willing to pay an average of $73,827 more for an environmentally friendly, energy efficient green home than what they would pay for a more traditional home.” 

What does all this mean for contractors and builders? Homeowners and homebuyers are shifting in their priorities and the professionals that continue to grow and succeed will shift with them. Allison summed up the findings of the study, saying, “I asked all the homeowners who own green homes, would they rather have a bigger, more traditional, less environmentally energy efficient home, or would they rather have a smaller greener home? And 63% said that they'd rather have a smaller greener home. It really goes to show you that the McMansion era is coming to an end close and a green home one is beginning.”  

Listen to the newscast or Watch the recording to learn more about the priorities of the modern homeowner. 

By Emma Peterson. 

Catch up on the biggest industry stories from May 2026. 

This last May, The Coffee Shops™ crew has been working hard to keep up with all the news and developments of the industry, whether it’s new events, evolving technology, shifting regulations or something else! To help readers like you keep up with everything, we like to put together a list of the top articles each month so you can see what the industry has been talking about.  

This month, we saw multiple articles about artificial intelligence (AI) on our top ten list. In eighth spot was “Cutting through the noise around AI,” which highlights Patrick Garcia of SRS Distribution and Fred Castonguay of Reworked.ai’s insights into how business can use AI effectively. The other article, in the fifth spot on our list, explores the common fear of AI taking human jobs with Denver Riggleman, the co-founder and CEO of Hootl. 

This month’s top list also saw articles from Coffee Shops’ President Heidi J. Ellsworth and our friends at Cotney Consulting Group. In her article, Heidi shares how Thomas Roofing delivers both quality craftsmanship and community support. As for the Cotney Consulting Group article, it dives into the difference between business and profitability, emphasizing how successful contractors are the ones who operate with better habits.  

And in the top spot for the month is one of my articles about “how the Farnsworth Group fosters business growth by helping contractors and other professionals better understand the market around them.” 

May 2026 top article list 

10 - Thomas Roofing and Supply builds a legacy through family, quality and community by Heidi J. Ellsworth 

9 - The operational habits that separate profitable contractors from busy ones by Cotney Consulting Group 

8 - Cutting through the noise around AI by Emma Peterson 

7 - Kick off the summer with the SRS XTV Soccer Tour! by Emma Peterson 

6 - Investing in people, not just positions by Emma Peterson 

5 - Is AI coming for our jobs? by Emma Peterson 

4 - When your company grows beyond you by Emma Peterson 

3 - Beyond the roof: Taking care of families in need by Emma Peterson 

2 - Training as the foundation of a stronger roofing industry by Emma Peterson 

1 - Seeing the big picture by Emma Peterson 

By Dani Sheehan. 

Understand how resilience, energy efficiency and long-term value are reshaping roofing conversations. 

From increasingly destructive hailstorms and hurricane-force winds to rising insurance premiums, higher energy costs and evolving building standards, homeowners and property owners are rethinking what role their roof plays in performance, longevity and resilience. As a result, owners are exploring roofing systems designed to perform in more demanding environmental conditions. Among those alternatives, metal roofing continues to gain momentum. While asphalt still covers nearly 80% of residential roofs in the United States, industry experts project the residential metal roofing market will continue growing by more than 4% annually in the years ahead.   

By understanding the forces reshaping the market and how to position metal roofing within that conversation, you can grow your business to meet changing customer expectations, differentiate your offerings and build a more resilient business long-term.  

Why the market is changing  

Metal roofing’s growth is the result of multiple market forces converging at once, which has reshaped how homeowners, insurers, builders and policymakers think about roofing performance.  

1 – Severe weather is changing customer priorities  

Extreme weather events are becoming more frequent, more costly and more destructive across the United States. In fact, the U.S. has experienced nearly six times more billion-dollar severe storms over the last 20 years compared to the previous two decades, with annual losses climbing from approximately $2.5 billion to more than $15 billion.  

In hail-prone regions, more than 12 million U.S. properties are now considered at high risk for hail damage, while coastal and inland wind events continue pushing homeowners to seek roofing systems designed for greater resilience.   

2 – Insurance incentives are driving material decisions  

More than one-quarter of residential insurance claims paid in 2024 were related to roof repair or replacement, driving insurers to look for building materials that reduce long-term risk. As insurers continue investing in resilience through organizations like the Insurance Institute for Business & Home Safety (IBHS), more homeowners are gaining access to premium discounts, grant programs and incentive programs tied to impact-resistant, storm-resilient roofing systems. Depending on the insurer and state, these incentives can range from 5% to 55% off insurance premiums.  

Programs like the FORTIFIED Roof, an initiative of IBHS and now active in all 50 states, are further accelerating demand for roofing systems that can meet stricter performance standards. More than 80,000 homes have already received FORTIFIED certification nationwide.  

3 – Energy costs are changing the ROI conversation  

As residential electricity costs continue trending upward – up roughly 6-7% year over year in late 2025 and early 2026 – homeowners are paying closer attention to how building materials impact long-term operating costs.  

This is creating new interest in roofing systems that support energy efficiency, reduce heat gain and improve year-round comfort. Metal roofing’s reflective properties, cool roof compatibility and long service life are helping shift roofing conversations from upfront costs to lifecycle return on investment.  

4 – Building codes and sustainability expectations are growing  

State legislation, insurance reform and climate-focused building initiatives are beginning to influence how roofs are designed, installed and specified. As communities look for ways to reduce disaster recovery costs, improve wildfire mitigation and support energy-efficient construction, more resilient roofing systems are gaining traction. Metal roofing’s recycled content, full recyclability and solar-ready compatibility position it well within this evolving regulatory and consumer landscape.  

Why homeowners are choosing metal roofing  

While curb appeal and upfront cost still matter, more property owners are weighing long-term durability, energy performance, maintenance needs and resilience against severe weather when making roofing decisions. This creates an opportunity to position metal roofing not simply as an alternative product, but as a long-term solution designed to meet evolving homeowner priorities.  

1 – Built for severe weather  

Many metal roofing systems are engineered to withstand wind speeds exceeding 140 miles per hour through interlocking panel designs and mechanically fastened installation methods. In hail-prone areas, many products achieve a UL 2218 Class 4 impact rating, the highest impact-resistance classification available. This testing evaluates a roof system’s ability to withstand repeated impacts without failure.  

Metal roofing also performs well in regions with heavy snow accumulation. The strength of steel panels allows many systems to withstand substantial snow loads while encouraging controlled snow shedding when properly designed with snow retention systems.  

In wildfire-prone regions, metal roofing systems often carry a Class A fire rating because metal is naturally non-combustible. These systems are designed to resist flame exposure, including sparks and flying embers, and can help support broader fire-resilient building strategies.  

Coastal environments create another challenge for roofing systems due to salt exposure and corrosion concerns. In these markets, protective paint systems and coatings become especially important. Choosing the right substrate, finish and coating system helps ensure long-term durability and appearance retention in harsh environments.  

2 – Energy efficiency matters  

Metal roofing naturally reflects solar radiation and releases absorbed heat more efficiently than many traditional roofing materials. This helps reduce heat transfer into the building and can lower cooling demand during periods of peak energy use.  

Cool roof technology is becoming increasingly important in both residential and commercial construction. According to resources from the Cool Roof Rating Council (CRRC), roofing systems with higher solar reflectance and thermal emittance can help reduce heat gain, improve indoor comfort and contribute to lower cooling loads.  

• Solar reflectance measures how much sunlight a surface reflects.  
• Thermal emittance measures how effectively a material releases absorbed heat.  
• Solar Reflectance Index (SRI) combines both measurements into a standardized metric used to compare roofing performance.  

Steel roofing panels with reflective coatings can achieve strong solar reflectance values while allowing heat to dissipate efficiently.  

3 – Long-term performance and sustainability  

While traditional roofing materials may require replacement multiple times over the lifespan of a home, metal roofing systems are often designed to last 40–70 years with proper installation and require relatively low ongoing maintenance. The extended service life reduces long-term replacement costs, minimizes disruption and decreases landfill waste associated with tear-offs and disposal.  

For homeowners considering solar installation, metal roofing can be an ideal long-term pairing. Because the roof system is designed to last for decades, homeowners are less likely to face the cost and complication of removing and reinstalling solar panels for a roof replacement midway through the solar system’s life cycle. 

Moving forward 

As market expectations continue evolving, contractors are being asked to deliver systems that offer resilience, long-term value, energy performance and peace of mind. By understanding these changing priorities and educating customers effectively, metal roofing represents an opportunity to build stronger customer relationships and position your business for long-term growth. 

By Emma Peterson. 

How succession planning and fractional advisors help owners secure their legacy and their company’s future.  

In the trades, businesses often start as small, family-owned operations. And when these businesses are small, it’s natural that many owners find themselves wearing multiple hats and managing a seemingly endless list of day-to-day tasks. But as any company grows, it becomes necessary for that to change. This change is what Kristen McAlister of Cerius Executives stopped by The Coffee Shops™ to talk about in an episode of Contractor Outlook™.  

Letting go of a business that you’ve poured blood, sweat and tears into can be hard. But if you want your business to thrive long-term, planning for that letting go, for that succession, is key. Kristen explained, “Whether you're looking to pass your business onto the next generation or the next owner, succession planning is key. And the key to good planning is thinking of your legacy as the team you’ve built, not yourself.” 

What does this mean? Building a legacy means building something that outlasts you. And the way you do that as a company owner is to hire a team that can run your business without you managing every little thing. So, how do you learn to take that step back? That’s something that Kristen and the Cerius team help owners do all the time! She shared:  

We are placing a lot of experts in businesses for interim positions as fractional advisors. In this role, these experts come in for however much time the owner wants, whether that’s five hours a month or a full 40 hours a week, and are there to help them decouple themselves from the business, so it’s less reliant on them. And we're still keeping that legacy that they started the company with; we’re just figuring out how to make it so the owner could go on a multi-week vacation or eventually retire and know their legacy will live on. 

And to be clear, these fractional advisors are not placed to take over from the people who have built the company. In fact, in many cases Kristen has seen them help with the handover to original employees or team members. She noted,“A lot of owners want to hand the company to an operations person who’s grown up in the company. And we’ll put a fractional advisor in place to work alongside that person, to make sure they have the tools and skills needed to succeed. Like on-the-job coaching. And then when that person is confident and comfortable, the advisor leaves them to carry on the legacy.”  

Want to learn more about how fractional advisors can help with succession planning? Listen to the episode or Watch the recording!

By Heidi J. Ellsworth. 

Regional fabricators are expanding as metal construction drives new opportunities. 

Across North America and beyond, local and regional sheet metal shops are seeing renewed growth as demand for metal construction continues to accelerate. From roofing and siding to architectural metal and building envelope systems, the increasing use of metal is reshaping not only how buildings are constructed but also how fabrication is delivered. 

The data supports what contractors and manufacturers are seeing in the field. The global sheet metal market is growing at approximately 4.8% annually, with construction representing one of the largest end-use segments. At the same time, broader market projections show even stronger long-term expansion, with the industry expected to grow at 6–7% annually through 2030, driven largely by building and construction demand. 

This growth is being fueled by the increasing adoption of metal across the building envelope. Metal roofing, wall panels, soffits, trim and architectural features are all, seeing expanded use due to durability, sustainability and performance. As these systems become more complex, they require more precise, customized fabrication, creating a surge in demand for sheet metal shops at the local and regional level. 

In fact, fabrication itself is accelerating. Industry forecasts indicate that metal fabrication production could grow by over 5.5% in 2026 alone, signaling a strong rebound tied to construction and manufacturing activity. This is particularly important for roofing and siding contractors who rely on fast, accurate fabrication for flashing, trim and custom details that cannot be standardized across projects. 

Another key driver is the shift toward localized supply chains. With ongoing pressure on lead times and logistics, contractors and manufacturers are increasingly turning to nearby fabricators who can deliver faster turnaround and greater flexibility. This is creating opportunities for regional sheet metal shops to expand capabilities, invest in automation and capture more value within their markets. 

At the same time, the industry is seeing a parallel trend toward consolidation at the national level. Metal fabrication and manufacturing have become highly active sectors for mergers and acquisitions, with hundreds of transactions across manufacturing in recent years as companies look to scale, invest in technology and secure supply chains. Larger organizations are acquiring regional shops to expand geographic reach and capabilities, while private equity continues to invest in fabrication businesses that offer specialized or high-margin services. 

This dual trend of local growth alongside national consolidation is defining the future of the industry. Smaller and mid-sized sheet metal shops are thriving by focusing on customization, speed and close relationships with contractors. While larger manufacturers are building networks of fabrication facilities to serve national and regional demand more efficiently. 

Technology is also playing a major role. Advances in CNC machinery, laser cutting and automated fabrication systems are allowing shops to increase output, improve precision and reduce waste. These investments are enabling regional fabricators to compete at a higher level while meeting the growing demands of modern construction. 

For metal building professionals, the impact is clear. Sheet metal shops are no longer just suppliers. They are becoming essential partners in delivering high-performance buildings and building envelopes. As metal continues to gain share across erecting, roofing, siding and architectural applications, the need for skilled, responsive fabrication will only increase. 

The result is a strong and sustainable growth path for local and regional sheet metal shops. Driven by construction demand, supported by technology and shaped by consolidation trends, these fabricators are positioned to play a critical role in the future of metal construction. 

By Emma Peterson. 

Denver Riggleman shares his thoughts on how AI will impact jobs and the larger workforce. 

As AI and automation increasingly become present in our daily lives, a common concern is that these technologies will take jobs away from people. This type of concern is not new. Every time a new technology is introduced, people naturally have hesitation and fear how things will change. And it does change things; think about the now-obsolete jobs like switchboard operators and projectionists. But it’s also important to remember that the technology that took over for those roles also made new opportunities. 

To look at how AI might change our workplace, both in creating jobs and taking over certain roles, Heidi J. Ellsworth spoke with Denver Riggleman, the co-founder and CEO of Hootl, for an episode of Contractor Outlook all about AI.  

The honest truth is that AI might take away some jobs, just like how technological advancements over the years have changed the roles necessary for operation. Denver shared, “I'm going to be very blunt, AI will take jobs that automation can automate. Take call centers, for example. I would say in the next 15 to 20 years, they will be all AI regardless.” But at the same time, automation is also a powerful tool for enabling businesses to grow and hire more employees in other sectors. Denver explained:  

Say you ‘lose’ 10 jobs at the admin processing level because AI is automating the mundane tasks. You now have the payroll space to hire people or have the people that were working those jobs change focus to working on higher-skill level tasks. And then with more people working on those higher-level tasks, you’re able to expand your gross revenue with a higher margin. 

In other words, AI might take over certain roles. By taking those mundane and tedious tasks off of people’s plates, however, it allows them to work on high-level tasks that not only are more engaging for them but also can help your company grow. And company growth often goes hand-in-hand with hiring new employees.  

Listen to the whole episode or Watch the recording to hear more insights into the role of AI in our workforce.