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MCS Influencers - February 2024
How warranty and certification can build trust
MCS Influencer Jena Jackson says that, as a supplier, they remove doubt from the minds of contractors by certifying sub crews. Every month, the MetalCoffeeShop crew sends a prompt or question to the industry experts in our influencer program to create an avenue for them to share their knowledge and experience. ...
How project visits and procedures maintain high standards
MCS Influencer Erik Trefzger says that consistently communicating expectations creates a proactive environment that promotes a safety-first mentality among subcontractors. At Orca Roofing & Exteriors, we prioritize not only the quality of our work but also the safety standards upheld by our subcontractors. To ensure a seamless alignment with our company ...
The importance of reflecting on data and processes for improvement
MCS Influencer Erik Trefzger says they have improved their close ratio by optimizing their roof repair processes. Editor's note: The following is the transcript of a live interview with Multimedia Manager Megan Ellsworth and Owner of Orca Roofing and Exteriors Erik Trefzger. You can read the transcript below or listen to ...
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