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The Future of AI: Insights from InstaLILY AI’s CEO

The Future of AI: Insights from InstaLILY AI’s CEO
September 17, 2025 at 6:00 a.m.

By The Coffee Shops. 

It’s time for businesses to make the shift from artificial intelligence to action intelligence. 

Editor’s note: This article was written by Copilot based on Karen L. Edwards’ notes from summit presentations. 

In a recent presentation at the SRS Distribution x InstaLILY AI Innovation Summit, Amit Shah, the founder and CEO of InstaLILY AI, shared his vision for the future of AI and its transformative potential for businesses. The presentation highlighted several key points that underscore the importance of AI in today's rapidly evolving technological landscape. 

AI: From words to actions 

Amit emphasized that while 90% of AI today is focused on words, 90% of human work revolves around actions. Making the shift from artificial intelligence to action intelligence is crucial for businesses looking to stay ahead of the curve. AI is no longer just about processing information; it's about performing tasks and making decisions independently. 

The power of AI agents 

One of the most exciting developments in AI is the rise of AI agents. These agents are fundamentally different from traditional bots or co-pilots. They operate independently, make decisions and perform tasks without human oversight. This high level of autonomy unlocks significant enterprise value, allowing businesses to streamline operations and reduce costs. 

Building smarter, cheaper and better AI 

The process of building AI agents is becoming faster, cheaper and more efficient. With advancements in model context protocols, businesses can achieve consistent outcomes across different platforms, whether it's a browser, phone or computer. This self-training capability is a game-changer, enabling AI to integrate seamlessly with existing systems and processes. 

Unlocking enterprise value 

AI agents can operate at different levels within an organization. At the most basic level, they can handle search and retrieval tasks. At a more advanced level, they can provide decision guidance, such as summarizing RFPs and helping to identify the best options. The highest level involves integrating AI with human-in-the-loop actions, capturing the nuances of hallway conversations and sticky notes on monitors. 

The future is now 

InstaLILY AI is at the forefront of this AI revolution with its platform for hiring vertical AI teammates, known as Instaworkers™. These AI agents are designed to enhance organizational intelligence at a lower cost, ensuring that businesses that adopt AI will not be left behind. As actions become smarter and cheaper, the potential for AI to transform industries is immense. 

The insights shared by Amit at the SRS Distribution Innovation Summit provide a glimpse into the future of AI. As businesses move from systems of record to systems of action, the role of AI agents will become increasingly important. By embracing these advancements, companies can unlock new levels of efficiency, innovation, and value. 

Watch Amit’s interview with The Coffee Shops COO Karen Edwards below: 

Learn more about SRS in their Coffee Shop Directory or visit www.srsdistribution.com.



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