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Learn how roofers can make the insurance claims process more efficient

Assess Insurance Claims Process
November 29, 2023 at 12:00 p.m.

By EagleView. 

Claims processes can freeze a roofer’s work before it has even begun. In order to keep roofers and customers happy, EagleView Assess™ is an innovative technology that can assist during the claims process. 

Part of a roofer’s job is to make sure their customers have safe roofs over their heads, especially in the wake of events such as natural disasters. And part of that process involves working with insurance companies and insurance claims. But the period of time between customers filing an insurance claim and the insurance company actually processing that claim can be tedious as roofers wait to get on the roof and customers stress about their home’s safety. The experts at EagleView have developed a guide to help roofers navigate the claims process through their new drone-based system, EagleView Assess™.  

How roofing contractors benefit from faster, more accurate roof inspections 

Roofing work hinges on the conclusions drawn by insurance companies. The faster an insurance claim gets processed and approved by an insurer, the sooner a contractor can start work on repairing a roof. Customers who are waiting for roof repair may have to go back and forth with an insurance company to validate their storm damage — delaying roof work. And if a claim is denied, that roofer loses that job. Conducting speedy roof inspections with the right technology enables roofers to provide repair estimates to insurance companies on behalf of customers — supporting their claims and expediting resolution. 

One of the biggest factors in the speedy processing of a roof damage claim is the accuracy of the assessment. Insurance adjusters are human, after all, and are capable of making mistakes and denying a customer’s claim — resulting in a loss of work for a roofer. Therefore, it’s vital for contractors to capture roof damage details that may go undetected by the human eye in order to provide a truly accurate repair estimate. Roofers should also aim to provide as much evidence as possible — the more documentation the better — and provide “before” and “after” images to demonstrate the extent of the damage. Contractors who can deliver such highly accurate assessments of roof damage support the acceleration of a claims process and can work alongside insurance companies to validate claims and win more storm repair work. 

Speeding up claims processing with EagleView Assess 

Drone-based technology from EagleView Assess allows roofers to speed up claims processing for their customers in a few ways. Contractors can perform easy, quick and safe roof inspections with drone-based technology that leverages AI-powered damage detection. They can conduct roof inspections from the ground using easy-to-fly drones that come with a 360° view camera system and AI-driven obstacle avoidance software. This technology delivers objective data to inform claims decisions, resolve any doubts an insurance company might have about damage, and ultimately validate storm damage claims. 

EagleView Assess delivers unparalleled accuracy as AI-powered damage detection in real time allows roofers to capture damage details they might miss with the human eye. By capturing and combining high-quality aerial imagery of roofs, roofers can create digital roof reproductions. Assess allows them to deliver professional reports with supporting evidence, annotations and details such as weather on the date of damage that affected the roof — underscoring repair claims and estimates. The drone-powered solution leaves no question about property damage — enabling insurers to accelerate the claims process with certainty. 

Validating claims faster for customers with EagleView Assess 

With drone-powered technology from EagleView Assess, it’s easy for contractors to deliver highly accurate roof damage assessments and repair estimates to insurance companies on behalf of property owners. This means that roofing contractors can speed up the claims waiting game and work with insurers for a win-win outcome with customers. 

Original article source: EagleView Assess

Learn more about EagleView Assess in their Coffee Shop directory or visit www.eagleview.com.



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