Business Boosters
Your roofing company is always training someone
By John Kenney, Cotney Consulting Group. The question isn't whether learning is taking place. The question is whether your organization is teaching the lessons that will make it stronger tomorrow than it is today. One of the biggest misconceptions in business is that training only happens when people gather in ...
The difference between being efficient and being effective
By John Kenney. Roofing companies don't improve simply because people work harder. They improve because leadership helps people focus on what matters most. Walk into almost any roofing company during the busy season, and you'll see the same thing. Phones are ringing. Estimators are turning around bids. Project managers ...
Why operational drift costs more than most contractors realize
By John Kenney, Cotney Consulting Group. In roofing, companies rarely lose their edge overnight. More often...they slowly drift away from it. One of the biggest challenges facing successful roofing companies isn't a lack of opportunity. It isn't finding work, investing in technology or even attracting good people. It's maintaining ...
Retention begins with how the business is managed
By John Kenney, Cotney Consulting Group. Retention does not begin when an employee submits a resignation. It begins with the way the business is managed every day. Roofing contractors often discuss workforce retention in terms of pay, benefits and recruitment. Those factors matter, but retention is also shaped by ...
Protecting your most valuable asset
By Emma Peterson. The right support protects your employees and strengthens your business. We can talk all we want about separating work from personal life, but the reality is that we carry both with us. Things like family concerns, financial pressure and grief follow us to the job site or ...
Good project managers think three weeks ahead
By John Kenney, Cotney Consulting Group. Exceptional project management isn't about staying busy. It's about staying ahead. One of the biggest differences I've noticed between average project managers and exceptional ones has very little to do with experience, personality or technical knowledge. It has everything to do with where ...
The small decisions that protect roofing margins
By John Kenney, Cotney Consulting Group. Margins are built — or quietly eroded — through hundreds of small choices. When contractors talk about profitability, the conversation usually turns to estimating, labor costs, material pricing or overhead. Those are all important pieces of the equation, but after spending more than ...
Cómo evitar las llamadas de seguimiento más comunes en proyectos de techos metálicos
Conoce las causas más comunes por las que los clientes vuelven a llamar después de un trabajo y cómo anticiparte y prepararte para evitarlas. Las llamadas de seguimiento por trabajos anteriores de techos metálicos no siempre se deben a problemas graves o inesperados. En la mayoría de los casos, la ...
Why material staging deserves more attention
By Emma Peterson. Experienced distribution partners play an important role in helping contractors manage site constraints, moving materials efficiently and keeping projects progressing without unnecessary delays. When contractors try to plan ahead for issues on the jobsite, they often are thinking about things like weather delays and unexpected additional repairs. ...
What sets high-performing metal roofing crews apart
Organization, communication and shared responsibility help metal roofing crews maintain momentum. Experience matters on a metal roofing project, but skill alone does not explain why one crew consistently outperforms another. According to an article by McElroy Metal, crews with similar experience can install the same roof system yet produce very ...

















