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MCSI - Competitive Strategies
The importance of reflecting on data and processes for improvement
MCS Influencer Erik Trefzger says they have improved their close ratio by optimizing their roof repair processes. Editor's note: The following is the transcript of a live interview with Multimedia Manager Megan Ellsworth and Owner of Orca Roofing and Exteriors Erik Trefzger. You can read the transcript below or listen to ...
Developing business processes to adapt as challenges emerge
MCS Influencer Ken McLauchlan says that the sales and delivery process is vital to growth and profitability. Our focus as a company is to provide the best experience to the customer by providing industry leading products with world class sales and service. So, following up from the show, the sales and ...
Bringing competitive strategies into the new year
MCS Influencer Holly Gotfredson says a strong network and adaptation are key to professional success every year. MetalCoffeeShop™ is honored to be a space for our industry experts to share their expertise and insights. Through our MCS Influencer Group, we ask a diverse group from all different areas of the contracting ...
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