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MCS Influencers
Giving the industry a voice
MCS Influencer Randy Chaffee recommends roofing professionals should join local advocacy groups to find community and boost their industry's voice. Editor's note: The following is the transcript of a live interview with Randy Chaffee of Source One Marketing, LLC. You can read the interview below. Megan Ellsworth: Hello everyone. Welcome back. ...
How metal raises the bar for sustainability
MCS Influencer Jerry Iselin says sustainability is a significant advantage of using metal roofing. As the digital world continues to grow more expansive and harder to navigate, it can be hard to find the reliable advice you're looking for. That's just one of the reasons MetalCoffeeShop™ wanted to bring together experts ...
It's time to seize the opportunity to give back!
MCS Influencer Randy Chaffee says feedback keeps everybody more focused and energized to take needs from the members to the government agencies. Editor's note: The following is the transcript of a live interview with Multimedia Manager Megan Ellsworth and Randy Chaffee, the owner and CEO of Source One Marketing, LLC. Megan ...
How warranty and certification can build trust
MCS Influencer Jena Jackson says that, as a supplier, they remove doubt from the minds of contractors by certifying sub crews. Every month, the MetalCoffeeShop crew sends a prompt or question to the industry experts in our influencer program to create an avenue for them to share their knowledge and experience. ...
How project visits and procedures maintain high standards
MCS Influencer Erik Trefzger says that consistently communicating expectations creates a proactive environment that promotes a safety-first mentality among subcontractors. At Orca Roofing & Exteriors, we prioritize not only the quality of our work but also the safety standards upheld by our subcontractors. To ensure a seamless alignment with our company ...
The importance of reflecting on data and processes for improvement
MCS Influencer Erik Trefzger says they have improved their close ratio by optimizing their roof repair processes. Editor's note: The following is the transcript of a live interview with Multimedia Manager Megan Ellsworth and Owner of Orca Roofing and Exteriors Erik Trefzger. You can read the transcript below or listen to ...
Developing business processes to adapt as challenges emerge
MCS Influencer Ken McLauchlan says that the sales and delivery process is vital to growth and profitability. Our focus as a company is to provide the best experience to the customer by providing industry leading products with world class sales and service. So, following up from the show, the sales and ...
Bringing competitive strategies into the new year
MCS Influencer Holly Gotfredson says a strong network and adaptation are key to professional success every year. MetalCoffeeShop™ is honored to be a space for our industry experts to share their expertise and insights. Through our MCS Influencer Group, we ask a diverse group from all different areas of the contracting ...
The relationship between a contractor and manufacturer is a two-way street
MCS Influencer Randy Chaffee says the goal of manufacturers is to help build and grow the industry to make it profitable for everybody. Editor's note: The following is the transcript of a live interview with Multimedia Manager Megan Ellsworth and Owner of Source One Marketing, Randy Chaffee. You can listen to ...
Building relationships and building your business
MCS Influencer Jerry Iselin says that growing strong relationships with manufacturers or distributors is a key way to improve your business. Growing strong relationships with manufacturers or distributors can and will likely be one of the most important ways to improve your business and grow profitably. Depending where you are in ...
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