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The GLO Group
SOPs are your secret weapon
By The GLO Group. How to streamline and scale without the stress. Ask any growing contractor what they struggle with and you’ll hear it: “I’m the only one who knows how to do it right.” That belief leads to micromanagement, burnout and bottlenecks. The solution? SOPs — Standard Operating Procedures. They might sound boring, ...
Build better, lead smarter: Why roofing success starts at the top
By Jesse Sanchez. Revealing how strong, intentional leadership, not just relentless hustle, is the real key to sustainably scaling a successful roofing business. In this episode of Roofing Road Trips®, host Heidi J. Ellsworth sat down with Melissa Chapman, co-founder of The GLO Group, to dig into the real reasons ...
Creating cultures that keep teams together
By Jesse Sanchez. How leadership culture is helping roofing contractors retain talent in a tough labor market. The roofing industry has long struggled with labor shortages, but one leadership coach believes the answer isn’t just in recruitment, it’s in culture. On this episode of Roofing Road Trips®, Melissa Chapman, co-founder ...
The power of vision
By The GLO Group. Why every contractor needs a three-year growth roadmap. In the fast-paced world of contracting, it’s easy to focus only on what’s right in front of you — the next job, the next bid, the next fire to put out. But here’s the truth: reacting to the daily grind ...
Presenting the 2025 Arizona Roofing Expo seminars!
By Arizona Roofing Contractors Association. Plan your trip to the 56th Annual Arizona Roofing Expo with this guide to the educational seminars! The Arizona Roofing Contractors Association (ARCA)’s will be hosting the 56th Annual Arizona Roofing Expo at Little America Hotel in Flagstaff from September 11, 2025 to September 13, ...
The SOP Advantage
By The GLO Group. Stop being the bottleneck, start building a business that runs without you. The most dangerous sentence in a growing business? “I’ll just do it myself.” It sounds noble, even necessary, but it’s a red flag. When every decision runs through you, growth stalls, stress spikes and ...
Go from stuck to scalable
RCS Influencer Melissa Chapman says contractors who scale successfully are the ones who stop treating growth as a hope and start treating it as a strategy. Hitting a growth plateau is a common but fixable challenge for roofing contractors. The key to breaking through is shifting from “doing the work” to ...
Helping contractors lead, not just grind
By Jesse Sanchez. The leadership fix that contractors didn’t know they needed. Contractors have more opportunity now than ever to grow thriving businesses, if only they step out of the day-to-day chaos and start leading with purpose. In this episode of Roofing Road Trips®, Melissa Chapman, co-founder of The GLO ...
Empowering Contractors Through Leadership - PODCAST TRANSCRIPT
Editor's note: The following is the transcript of a live interview with Melissa Chapman from The GLO Group. You can read the interview below or listen to the podcast. Intro: Welcome to Roofing Road Trips, the podcast that takes you on a thrilling journey across the world of roofing. From fascinating ...
Make social media work for you
RCS Influencer Melissa Chapman says that in today’s competitive market, social media is no longer optional; it’s essential. For roofing professionals, it's one of the most cost-effective and impactful ways to build brand awareness, attract new clients and foster trust within your local community. But how do you make it work ...
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