The importance of valuing employees and keeping them engaged

MCS Influencers Haley and Jerry Iselin share their best practices for retaining quality employees.

Here's what Haley Iselin had to say:

I believe the best thing we do (particularly in the past few years) in retaining employees, is treating our employees like family and being flexible with their needs. Since Covid started there have been many times employees have needed to tend to kids and other family members differently with limited resources. Feeling like they are valued as an individual and not a number and that we are willing to work around the challenges, has been a huge benefit for our employees.

Here's what Jerry Iselin had to say:

There are so many factors to consider for this topic but I will focus on retention. The work “Engagement” sums it up for me. Engaged team members are happy, productive and committed to their company. Keeping them in the loop with the company’s vision, mission and performance while giving them the flexibility to make decisions and the confidence to offer suggestions for improvement without judgment. Make sure they know you will always have their back. I also think it is important to focus on the team with as few layers as possible in the management structure.

Keep it human and allow for the differences in individuals while celebrating the similarities. Of course competitive pay and benefits are assumed, but the ability to engage them and ensure they feel just as important as any team member will keep them.

Haley Iselin is the vice president at Metal Roof Specialties. See her full bio here.